Terms of Service

By accessing or using INSTRAT360 products and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services. Enterprise customers may have separate commercial agreements, statements of work, or DPAs that supplement or supersede these general terms.

INSTRAT360 is operated by INSTRAT Technology ApS, a company registered in Denmark. INSTRAT360 is a protected trademark of INSTRAT Technology ApS. References to "we", "us", or "our" refer to INSTRAT Technology ApS.

INSTRAT360 provides strategy operating systems, capability and maturity apps, governed workflows, and related products and services designed for enterprise organisations. Access to specific features may depend on your subscription, agreement, or configuration.

You must provide accurate information when creating an account. You are responsible for keeping your credentials confidential, for all activity under your account, and for using the service lawfully and in accordance with applicable regulations. You must notify us immediately of any unauthorised access to your account.

You may not: use the service for unlawful purposes; misuse platform access or attempt to bypass security controls; interfere with service operation or other users; misuse AI-generated content or present it as human-authored where prohibited; infringe intellectual property or other rights; or engage in any activity that violates these terms or applicable law.

Use of personal data is governed by our Privacy Policy. For enterprise customers, personal data handling may also be governed by a Data Processing Agreement (DPA) and related contractual terms. Customer workspace data is not used to train external AI models.

The platform, software, content, branding, and documentation belong to INSTRAT Technology ApS or its licensors and are protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable right to use the service under your agreement. You retain ownership of your own data and content uploaded to the platform.

The service may evolve over time. Features may be updated, modified, or discontinued. We will make reasonable efforts to maintain service availability and provide notice of material changes. Not all features or services are guaranteed indefinitely unless explicitly committed in a separate agreement.

Pricing and payment terms may be governed by a specific order, proposal, or commercial agreement. Access to the service may be affected by non-payment of applicable fees. Free trials or previews may be subject to additional conditions.

Each party agrees to protect confidential information disclosed by the other party and to use it only for purposes related to the service. Confidential information does not include information that is publicly available or independently developed. This obligation is especially relevant for enterprise deployments.

The service is provided subject to your applicable agreement. Except as expressly stated in writing, we do not guarantee uninterrupted or error-free service. We are not responsible for third-party services, integrations, or content accessed through the platform.

To the maximum extent permitted by law, INSTRAT Technology ApS shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amounts paid by you in the twelve months preceding the claim, except where prohibited by law.

We may suspend or terminate your access for breach of these terms or for other lawful reasons. You may stop using the service at any time. Upon termination, your right to access the service ends. Sections relating to intellectual property, limitation of liability, confidentiality, and governing law survive termination.

These terms shall be governed by the laws of Denmark, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Copenhagen, Denmark, unless otherwise agreed in a separate enterprise agreement or required by applicable law.

For questions about these terms, privacy, or general inquiries, contact ale@instrat360.com.